The Karamba Casino Review
There’s an ever-growing number of online casinos active in the digital age, and this can make it hard for even outstanding operators to make their mark. This is arguably the case for Karamba, who remain a relatively understated online casino brand despite having being founded back in 2005.
While Karamba may not be the best-known casino brand in the iGaming space, it’s one that delivers exceptional value to players and continually innovates in a bid to maintain its market share.
As a result of this, Karamba offers far more than just slots and classic casino games to its players, with Bubble Bingo and a truly unique range of virtual scratch cards providing players with gameplay experiences that are not always readily available online.
Karamba’s parent company Aspire Global also launched its SB technology-powered sportsbook through the website recently, providing an additional layer gameplay for players to enjoy. This serves as the ideal accompaniment for Karamba’s casino and wider range of verticals, while helping to elevate the brand’s profile in an increasingly competitive marketplace.
The question that remains, of course, is whether the Karamba online casino is a suitable choice for you? We’ll review this below, whilst asking how the brand shapes up in terms of its games’ library, customer support and the mobile experience that it offers to players.
“This is a really a good casino; friendly in the chat and has nice slots too! I deposited £25 and took the 200% deposit bonus cash out to £750. I had no problems either, and even got a fast payout.”
- Great Bonus
- Outdated UI
Karamba Quick Facts
|Number of Games||500+|
Karamba Casino Info
Malta & Curacao
Telephone, Live Chat, Email
Visa, Mastercard, Trustly, Neteller, Skrill, PaySafeCard, Ideal, Sofort
Bonus Wagering Requirement
While Karamba may not offer the wealth of games available through some of their competitors, there’s still a healthy range of titles to keep players interested. As we’ve already said, this number includes a relatively high volume of scratch card games, which can extremely fun and particularly immersive for brand new players.
In total, there are more than 270 games available at the Karamba Casino, including a total of eight jackpot titles. Unsurprisingly, the overwhelming majority of games accessible through the site are slots, with around 250 high and low variance titles including Guns ‘N’ Roses, Gonzo’s Quest and Lost Island.
Whilst this is excellent news for slot fans, it’s not necessarily beneficial for those of you who prefer table games and online poker iterations. In fact, there just three different versions of blackjack available at the Karamba Casino, along with eight roulette variations and three video poker titles (including classics such as Jacks or Better, Joker Poker and Deuces Wild.
Despite the platform’s over-reliance on slot games, Karamba more than compensates for this with its live casino. In fact, the brand has really developed its real-time gaming in recent times, developing over 35 tables hosting innovative iterations of baccarat, roulette and blackjack. Powered by Evolution Gaming, which won the Live Casino Supplier EGR Award for the eighth consecutive year in 2016, Karamba’s platform succeeds thanks to its range of games, high-quality dealers and authentically paced gameplay.
By the same token, Karamba has also developed an exceptional mobile casino that’s now available through both iOS and Android apps. You can also access an instant play version of the casino through a mobile browser, thanks to the site’s responsive design and exceptional layout.
In terms of the mobile games’ library, there are a little over 200 titles available to player, including 160 slots. The range of slots include Karamba’s most popular and widely played titles, including the iconic Starburst, Piggy Riches and the aforementioned Fruity Friends. The remaining 50-or-so games include roulette, blackjack and poker iterations, along with a select and surprisingly small choice of live experiences.
When it comes to device requirements, Apple users will need to ensure that they have 15.3MB of spare memory and iOS 8.0 or later running on their iPhone or iPad. Conversely, those who own an Android device, will require an estimated 12MB of space available on their smartphone or tablet. The device should also operate on Android 4.1 (Jelly Bean) or above, otherwise it may be difficult for the Karamba app to run successfully. You can check out these details in full below.
Interestingly, the design and layout of both iOS and Android apps are similar to the main Karamba website, creating a familiar aesthetic and an interface that’s easy to navigate. If you’re using a mobile browser, however, you may find that the site’s loading time is a little slow and this may require you to upgrade your browser version.
Karamba Live Casino
Karamba decided to step up to the plate and introduce and offer a live casino. The selection is small compared to the slots and instant win games, with only 35 live casino games, most of which are pretty standard offerings such as live roulette and live blackjack, as well as online live baccarat.
Evolution Gaming is the company that is the brains behind the live casino portion of the website, which means we can expect the selection, and quality, to continue to improve as time goes on.
For a full detailed guide about live casinos, be sure to check out our live casino page.
Karamba does not lack promotions and bonuses. Though they have not won any awards per se, the promotions are enough to keep their users loyal. There are free games up for grabs almost every day, as well as other, rotating daily promotions.
There is also a loyalty programme that gives players points each time they wager £20. The points can be accumulated and collected, and then used to play, and for other great rewards on the site. The programme makes it easy to obtain, and use loyalty points, and promotes a loyal following of the online casino.
The cashback bonus is one that is relatively self-explanatory, and rewards continued play and player loyalty. It is easy to get cash back just by playing your favourite games. It is essential to pay close attention to the promotions and awards, and to log in often, as the site regularly rotates, updates and changes their offerings, and promotions, for regular and returning players.
What’s in the Karamba Welcome Bonus?
Karamba’s welcome bonus is split across three deposits, and the first time you credit your account you’ll be rewarded with a 100% matched off up to the value of £200. This requires to make a minimum deposit of £10, and if you credit your account with this sum you’ll receive £10 in free play.
At the same time, Karamba will also add 20 free spins to your account at the time of your first deposit, which can currently be used on any slot game featured in the operator’s games’ library. These complimentary spins are only valid for 24 hours, however, and the next deposit must be made on the following day according to the terms of the welcome offer.
Karamba also promises to deliver an extra bonus surprise at this stage of the welcome package, but this will be awarded randomly and at the discretion of the operator.
Karamba Free Spins
New players get 100 free spins, but on top of this, with a Karamba bonus code, you can receive 20 free spins. The spins obtained using the code must be used within 24 hours, or they will go to waste, and you must wager any, and all, winnings before you will be permitted to cash out.
When you subsequently credit your account for a second time, you’ll receive 40 free spins from Karamba. Once again, these are valid for a period of 24 hours, while they’re also subject to you meeting the minimum deposit requirement of £10.
On the third day following your initial deposit, players who credit their account with £10 or more again will be rewarded with 40 additional free spins.
Karamba gives away free spins often, and in abundance, and they can be used virtually anywhere, which is a huge bonus (literally), for players both new and returning.
The amount of free spins up for grabs is excellent for players, as there are many slots and instant win games for them to use the free spins on.
See more UK Casinos with great free spins offer here.
Are there any other Promotions Available?
In addition to this intriguing welcome bonus and the several promotions that are running on the brand’s sportsbook, Karamba’s VIP loyalty lounge also offers some exceptional benefits to players from the moment that they start playing.
More specifically, players can earn reward points for every casino game that they play on the site, which can then be converted into free bonus cash as the climb the coveted VIP ladder. So, while you’ll start your Karamba journey as a new player, there are six further VIP membership levels that offer you access to increasingly lucrative bonuses, faster withdrawals and in some instances a personalised account manager.
You only need to earn 10 points to progress from being a new player to a bronze member, while collecting 60 and then 350 points will enable to reach the silver and gold levels respectively. Reaching 1000 points will qualify you to become a platinum member, at which point you’ll qualify for personalised offers and cash back incentives.
Premium and Prestige packages are also available beyond this point, although these are exclusive levels that are only accessible through personal invitation. These are incredibly rewarding packages, however, and they definitely incentivise players to show loyalty to the brand.
Terms and Conditions of the Karamba Welcome Bonus
The structure of the bonus offer is unique to say the least, while players may be a little discouraged by the prospect of making three consecutive £10 deposits within just 72 hours. There are other terms and conditions that need consideration too, including the deposit match and free spins wagering requirements.
In this instance, the value of the deposit-match bonus offer (including any accumulated winnings) must be wagered 35-times before you can make a withdrawal. So, if the value of the bonus was £20, you’d need to bet £700 in total before you can transfer any funds into your bank account.
At the same time, the site stipulates that all wagering requirements must be fulfilled within 21 days of being credited to your account. Otherwise, you’ll forfeit the promotion and any winnings subsequently accumulated, and these are quite stringent terms that must be considered before you make a deposit.
The free spins credited through the welcome bonus are also subject to wagering requirements, and you must the bet the value of any winnings 50-times before attempting a withdrawal. The winnings accumulated through the free spins cannot exceed £100 either, although this is not a bad return given the terms of the offer.
What Payment Options and Currencies are Available?
The team at Karamba have certainly worked tirelessly to improve the service that it delivers to its customers. This is reflected by the number of payment options available, whether you want to credit your account and make a withdrawal.
The brand also refuses to charge any commission or transaction fees on financial transactions, meaning that you need not lose any of your winnings when making a withdrawal.
Below, we’ll take a closer look at the full range of available payment options, whilst appraising the site’s deposit and withdrawal limits.
What’s the Karamba Maximum Withdrawal?
Let’s start with the maximum withdrawal threshold, as Karamba has taken the decision to place a limit on player’s activity. At present, Karamba’s withdrawal limit is fixed at £7000 per month, which is relatively stringent in relation to some of the operators out there.
In terms of options, you can withdraw funds through 10 different payment methods, including tried-and-tested options such as bank wire transfer, Maestro, MasterCard, Visa and Visa Electron. Transactions processed through these methods will take up to five working days to complete, although you may have to allow additional time for the internal finance team at Karamba to process the transfer.
You can also use e-wallet solutions such as Neteller, Skrill, iBanq and the ECO Card to complete withdrawals, which will take up to 24 hours once they’ve been approved by Karamba. In most cases, however, transactions of this type will be completed instantly or within an hour or two.
Karamba is one of the few online casinos that continue to process withdrawals by cheque, although this process will take between five and seven days to complete not withstanding 48 hours of pending time.
What’s the Minimum Deposit?
We spoke earlier about Karamba’s welcome bonus, which requires players to credit their account with at least £10 when they register with the site. This is also established as the minimum deposit limit whenever you look to credit your account, unless the operator is offering a new or exclusive promotion that has different terms and conditions.
Incredibly, Karamba also offers a wider range of payment options to players who want to deposit money into their accounts. In fact, there more than 30 payment options through which you can credit your account, including over 20 e-wallet platforms such as Neteller, Skrill, Ukash and Boleto (you can click here to review the full list of options).
You can also use more traditional options such as Maestro, MasterCard, Visa and Visa Electron, and along with the e-wallet platforms they’ll process deposits instantaneously. You can also credit your account by bank transfer, whilst noting that this process can take up to five working days to complete.
VIP members of a certain level may also be able to access a fast bank transfer option, which can complete your deposit within three working days. You can also credit your account using the Paysafe Card, but this transaction may incur a nominal third-party charge of 3.5%.
”There’s fast withdrawal processing time and the withdrawal limit is high. Awesome game offers too, and this casino offers the best customer service out there.”
What Currencies can you use?
During its 13 years in existence, Karamba has grown into a large and internationally-focused brand with considerable reach. As a result, it now enables player to wager using up to nine different currencies, including staple options such as Euros and British pounds.
You can also gamble using Australian, Canadian and U.S. Dollar, along with Norwegian kroner, Swedish kroner, Brazilian reals and Danish kroner.
What’s the User Experience Like?
As a popular and longstanding online casino brand, Karamba has a wealth of experience that affords it a competitive edge over some of its rivals. The operator has also worked extensively to improve its user experience over the years, and it has certainly succeeded in achieving this aim.
This is reflected by the sheer range of betting limits available through Karamba, which have been designed to suit everyone from casual players to seasoned high-rollers. Players of the low variance slots can spin the reels for as little as £0.01, for example, whilst there are a few progressive titles that enable you wager as much as £200 per individual spin.
The same principle applies to table games, with blackjack players able to play a hand for as little as £0.25. This equates to £1 for every four hands, whilst some of the higher limit tables will let you wager up to £100. In the case of roulette, you can wager between £1 and £500 per spin of the wheel, with the live platform home to several high-rolling games.
Karamba is powered by NeoGames, which is an established software house that recently appointed Moti Malul as its new CEO. This firm’s contemporary and progressive outlook has contributed heavily to an extremely positive user experience, which is fun, immersive and capable of appealing to a wide range of demographics across 10 different languages.
Karamba Game Providers
Whilst the outstanding software house NeoGames contributes the vast majority of slots and table games on Karamba, the operator has also collaborated extensively with several of the world’s market leading development teams.
These include Microgaming, Nextgen Gaming and NetEnt, who provide a relatively high number of slots and some of Karamba’s hottest titles.
Take the Elements slot, for example, which is a five-reel, 20-payline game where the reels don’t actually spin. Instead, the symbols fall gracefully onto the screen, creating a unique gameplay experience that’s well worth your time. Elsewhere, NextGen Gaming provide Karamba’s Rags to Riches slot, which is an iconic game that delivers an average progressive payout of £100,000.
Other developers include Cryptologic, Bally, WMS, Aristocratic and Amaya. Slots experts Quickspin also contribute heavily to the Karamba website, whilst a high volume of these titles are also available on the mobile platform. We shouldn’t overlook the role of Evolution Gaming either, with this developer having revitalised Karamba’s live gambling platform and provided more than 35 real-time experiences.
How Easy is the Site to Navigate?
As with most operators whose sites have been optimised for mobile, Karamba boasts a responsive and easily navigable design that’s extremely intuitive. As we’ve already said, this ease of navigation is evident when using both desktop and mobile devices, while the home page will automatically adapt depending on how you’ve chosen to access the site.
When you land on the Karamba home page, you’ll instantly see an animated horizontal scross which highlights the brand’s current range of promotions. This sits neatly above the fold, as do the main platform icons and the requisite tabs for registering and logging in.
Karamba also follows the tried-and-tested method of featured a sticky horizontal menu on the main page, which lists each individual games’ genre and a convenient search bar to help you to seek out specific titles. Ultimately, this smart and logical layout enables players to access their account or favourite games within a couple of clicks of landing on the site, whether they want to play for cash or test out the demo mode.
The only potential negative here is a relatively slow loading page time, as the site usually takes longer than two seconds to open. While it’s not particularly slow, it does not compare well with many of its competitors who currently operate in the iGaming marketplace, and this may be off-putting for slightly more impatient customers!
What’s the Instant Play Feature Like?
Karamba’s instant play casino is particularly popular amongst players, especially those who access the site through their desktop computer. After all, this delivers quick loading times and negates the need to download any software, so it offers a number of potential advantages to players.
According to Karamba’s website, you need the latest flash version to access the instant play casino, and if you’ve already downloaded this and enabled it on your device you’ll enjoy exceptional gameplay.
However, the chances are that you’ll be able to play at Karamba’s Casino even without this version of the software, as it’s largely compatible with Flash Player 11.3 and above.
You’ll also need a stable Internet connection, whether this is on a secure Wi-Fi network or across 3G or 4G. Ideally, you’d be best served by using the former, as this will help you to maintain consistent access whilst also protecting your most sensitive data.
What is the Karamba RTP?
No reputable casino review is not complete without reference to return-to-player (RTP) rates, which determine how much you can expect to recoup for every £1 that you wager on average. This isn’t an exact science, of course, but it does offer an insight into variety offered by a casino and which games best suit a specific players��� outlook.
It total, Karamba’s overall RTP rate is estimated at 96%, which is extremely competitive in the existing market. The casino has also been tested and verified independently by iTech labs, meaning that it’s advertised RTP rates are accurate and capable of delivering the advertised return.
The site’s classic slots feature an RTP rate of between 93% and 95.01%, which are indicative of a diverse range of high and low variance games. Video slots tend to deliver a slightly higher return, starting at 94% and rising to 96% on average. Then there’s the sites limited blackjack range, which boasts an exceptional RTP rate of between 99.51% and 99.53% on average.
Karamba’s roulette games also deliver an average RTP rate of between 93.50% and 97.50%, which offers incentive for both casual and serious gamblers. As for Karamba’s scratch card games, these boast an average RTP rate of between 93.50% and 96.02%, meaning that players can enjoy a rare form of online gambling while also pursuing variable returns and prizes.
Customer Support with Karamba
Every successful online casino is built on the foundation of outstanding customer support, and Karamba provides no exception to this rule. In fact, Karamba offers an exceptional level of support to customers, starting with its comprehensive and detailed FAQ page.
You can also make contact with the operator by telephone, on 0203 318 9367. This number is available for seven days week, between the hours of 06:00 and 23:00 GMT, although it’s important to note that it’s not freephone and all calls will be charged at your standard local rate.
You can also make contract with the operator through email, at the address contactus-ENG@Karamba.com. You can send Karamba a message at any time of the day or night, with published response times suggesting that you should receive a reply within a period of between seven and 24 hours on average. This is quite competitive, whilst email remains the ideal channel for detailed or more complex queries.
There’s also a live chat feature, which connects you almost immediately with a representative during the operator’s working hours. Unlike some operators, however, Karamba does not feature it’s “Chat” icon on the home page, and you’ll need to click through a drop-down menu in the top left-hand corner of the site to access this.
"Live support with friendly employees, the same applies to phone support. I’d definitely recommend this casino to newcomers.”
Is the Site Secure and Well-designed?
We’ve touched briefly on Karamba’s user experience, which is underpinned by an exceptionally well-designed and attractive website. This is an important consideration, as this helps to engage new players and incentivise them to become loyal patrons.
But how attractive is the Karamba casino, and is it a legitimate operator? Let’s find out!
Is Karamba Safe?
To begin with, Karamba is a secure and well-protected website, with industry-standard 128-bit encryption helping to safeguard financial transactions and sensitive data. This and the casino’s SSL technology is provided by industry experts GoDaddy Secure, and this should provide genuine peace of mind to even novice players.
It’s also important to reaffirm that the Karamba Casino has had its RTP rate independently verified by an experienced third-party, namely iTech Labs. This guarantees a fair and transparent gambling experience for players, who can rely on trusted RTP rates and accurately calculate the house edge facing them.
Karamba also guarantees the protection of minors, with its advanced software and algorithms minimising the risk of underage gamblers accessing the site. There are also standard activity limitations available to players, who have the opportunity to carefully manage their output and request self-exclusion from the casino as and when required.
You can also find Karamba’s approach to Responsible Gambling at the bottom of the page, along with reference to the casino’s support for groups such as BeGambleAware. However, this information is not as readily available as it as on some operator websites, so this is something that the brand could improve on going forward.
The Site’s Licensing
Karamba’s parent company Aspire Global is based in Sliema, Malta, but it holds various licenses that enable the casino to operate in various jurisdictions across the globe.
So, in addition to being accredited by the Malta Gaming Authority, it also boasts a license with the Swedish Gambling Authority and the UK Gambling Commission. Karamba is licensed as a domain of Aspire Global in the UK, under the agreement number 39483.
How Does the Site Look?
When you first click through to the Karamba casino, you’ll be greeted with an interesting colour scheme and design that’s unlike any other in the iGaming market. More specifically, the operator bucks the trend of presenting its promotions and games against a stark, black backdrop, as it instead uses shades such as grey and white as the main background.
This create a light and inviting feel, and one that definitely helps to set the Karamba Casino apart from its rivals. So, while it may lack the visual impact of some casinos, it also provides a welcoming space that boasts a subtle and typically understated appeal.
This background has been developed further with the use of striking pinks and purples, which create a genuine sense of drama and certainly help Karamba’s promotions to pop. The backdrop also allows each games’ colours, imagery and cartoonish graphics to take centre stage as your browse the site, and this prevents some titles from being lost in translation.
Combined with its smart and intuitive design, Karamba’s clever and strategic use of colour undoubtedly makes this casino one of the most appealing in the iGaming space. There’s also consistent branding across all landing pages and platforms, and this earns Karamba some additional bonus points from a marketing perspective.
Some of you may be surprised to know that Karamba is a well-established casino brand, and one that has traded since way back in 2005. After all, the Karamba Casino is relatively understated and obscure in comparison with some of its rivals, but this should not distract from the value that it offers to players.
Regular Karamba customers will testify to this, with the casino offering exceptional levels of customer support, a favourable RTP rate and exceptional live platform courtesy of Evolution Gaming.
The operator delivers an excellent user experience, which is underpinned by simple navigation, a secure website and a diverse range of slots. Of course, this is slightly offset by the relative absence of table games, but with slots dominating the iGaming space this may not be too much of a concern for most players.
It is fair to say that the Karamba casino is ideally suited to casual players, particularly when you consider it’s games’ library and access to beginner-friendly table limits. So, whilst there are eight jackpot games on the site and some high-limit tables available in real-time, Karamba’s core player base consists of novice and recreational gamblers.
Regardless, Karamba remains a true stalwart of the iGaming space, and one that deserves a seat at the top table of online gambling.